We keep payment simple, because most people buying an appliance in Uganda want to pay the way they already pay for everything else.
How you can pay
- MTN Mobile Money and Airtel Money. The quickest option and what most of our customers use.
- Bank transfer. Ask us for the account details and send us the reference once it is done.
- Cash on delivery inside Kampala. Pay our delivery person when the item reaches you and you are happy with it.
- Cash or card in the shop in Katwe.
Cash on delivery outside Kampala
For upcountry orders we normally ask for the transport cost or a deposit up front, because sending a fridge to Gulu and back is expensive when nobody answers the phone. The balance is payable on delivery.
When your order is confirmed
Once payment clears, or once we have agreed cash on delivery with you. Mobile money and cash clear immediately. Bank transfers can take a few hours to show, so send us the reference and we will start preparing the order.
Prices
Everything is priced in Ugandan shillings. The price you see is the price you pay for the item. Delivery is confirmed with you separately before the order goes out.
Receipts
You get a receipt with every purchase and you should keep it. It is what we ask for when you come back with a warranty claim.
Buying several units
If you are fitting out a rental, a hotel, a bar or a shop, call us on +256 702058341. Quantity pricing and payment terms are a conversation, not a checkout button.
Questions
Call or WhatsApp +256 702058341, email info@smhomeappliances.com, or come to the shop in Katwe, Kampala.